Book It Now!
The annual Taste of the Nation fund raising event dedicated to ending child hunger will be held on Wednesday, August 13th in the Navy Pier ballroom. Bill Rancic will be this year’s MC, along with close to 100 restaurant professionals who will be donating their time, talents, food and libations to the event. Buy tickets online.
Did you see the one about the restaurant that claims ill-mannered cell phone use is at the root of many lackluster reviews?
When a NYC venue felt they were on the bad end of way too many negative online reviews, they hired consultants to investigate the situation. A comparison of 2004 vs. 2014 surveillance tapes provided a new view of the entire situation.
The restaurant found that customer cell phone activities delayed and interrupted the flow of restaurant service from the point of arrival through departure of the premises. A spike in food return was tracked to customers who were too busy playing around with their phones to eat their food when it arrived. They sent their plates back to the kitchen for being cold and ultimately wrote unfavorable reviews online.
Delays in ordering and waiter assisted selfies, were some of the other disruptions attributed to cell phone use. Read all the gory details here.
Coming to the Mag Mile
Congrats to Alpana Singh, Master Sommelier and proprietor of The Boarding House on the new construction underway of her next venture. Seven Lions, will be an “American clubhouse” based in a comfortable atmosphere across the street from the Art Institute in the People’s Gas Building at 122 S. Michigan Ave. The opening date is currently being projected for the end of this year or early 2015. Good luck, Alpana!
Also coming to Michigan Avenue (at Madison), a popular east coast chain that just made its way to the Windy City, Shake Shack. News broke earlier this week, amidst current renovation of its first location at Ohio & Rush (opening this fall) that the Shack will be adding a second location sometime early next year at the ground floor of the Chicago Athletic Association Hotel according to the Trib.